. Pre-Event Preparation
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Review the Seating Chart:
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Know table numbers, VIP/sponsor tables, and any reserved areas.
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Understand any special needs (wheelchair access, dietary preferences by table).
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Familiarize Yourself with the Venue:
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Locate restrooms, exits, and emergency info.
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Know where the registration table and auction areas are.
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Collect Necessary Materials:
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Printed seating charts or tablets with digital charts.
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Guest list (organized alphabetically or by group).
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Radio/walkie-talkie or phone contact with event coordinator.
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2. During Guest Arrival
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Welcome Guests Warmly:
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Smile, make eye contact, and offer assistance.
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Check for Assigned Seating:
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Ask for name and check against seating chart.
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If unassigned seating: direct them to open/available tables.
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Escort Guests to Tables (if appropriate):
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Walk them to their table, especially VIPs, elderly, or guests with mobility needs.
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Ensure they are comfortably seated and have what they need (program, water, etc.).
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Assist with Special Situations:
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Re-seat guests due to errors or special needs.
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Manage guests who want to switch seats—consult with coordinator if necessary.
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Gently enforce reserved areas.
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3. During the Event
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Stay Visible and Available:
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Be near entry points to assist latecomers.
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Help guests find their way after leaving their seats (e.g., after visiting auction tables).
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Monitor Guest Comfort:
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Offer help with chairs, drinks, or walking assistance if needed.
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Report any spills, trip hazards, or disturbances to event staff.
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4. After Everyone Is Seated
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Help collect or organize unused programs or materials.
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Assist in reconfiguring seating if needed (e.g., merging tables).
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Continue to assist with directions throughout the event.